Privacy Policy

1. Introduction

Radiant Wisp Education ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website radiantwisp-education.com or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, such as:

• Name and contact information (email, phone number, address)
• Information about your children (ages, special needs, preferences)
• Employment and background information (for nanny applicants)
• Payment information for our services
• Communications with our staff

2.2 Automatically Collected Information

We may automatically collect certain information when you visit our website:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website information

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our nanny placement services
• Match families with suitable nannies
• Communicate with you about our services
• Process payments and manage accounts
• Conduct background checks and verify references
• Send marketing communications (with your consent)
• Comply with legal obligations
• Analyze website usage and improve user experience

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With Your Consent: We may share information when you have given us explicit consent
• Service Providers: With third-party companies that help us provide our services (background check providers, payment processors)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell or rent your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Restriction of processing
• Data portability
• Withdrawal of consent

To exercise these rights, please contact us at [email protected].

8. Retention of Information

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When information is no longer needed, we securely delete or anonymize it.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than Canada. We ensure appropriate safeguards are in place to protect your information during such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: